Below you will find a little about the people who run and work for BookReport Guides, the policies for the website and useage of BookReport Guides, and links to other hopefully helpful pages.
A very small team of people who love children's literature and really love helping parents and other adults help kids.
The owner and head writer of BookReport Guides, I have more than 25 years of experience with children's literature and children in a wide variety of environments. I have been a credentialed school teacher from Kindergarten to 12th grade, Exhibits & Program Manager of a multi-million dollar hands-on marine science center, and curriculum writer for non-profits and school districts serving hundreds of children annually in afterschool programs. In addition, I am a member of the Society of Children's Book Writers & Illustraters and have been an avid particpant in writing for children for twenty years.
A professional content writer, Linda supports BookReport Guides from the editor's corner, making sure everything reads well and makes sense.
James is our resident marketing and business strategy consultant, he makes sure we don't overlook the best ways to serve our customers and run our business.
Lending her insightful expertise on a regular basis, Tiffany brings practical improvements to the website and guides so BookReport Guides can best serve the busy parents we want to reach and help.
Zachary and Flynn are children who love to read and serve as our experts from the children's-eye-view. They make sure we are tapped into the best reads for the lower and upper elementary grades and that the guides work for kids.
You need to know that your use of this website is your acceptance of our policies. If you find you don't agree to abide by these policies, please don't use or visit our website. These policies are subject to change and updates. We will always keep the latest version posted right here with the relevant date. These are the policies as of April 10, 2010.
We Don't Spam We don't sell or rent your email address or any other information to others. Period. To the best of our knowledge, the only times you will receive an email from us is if you send us a message first to which we will reply as quickly as we can, if you subscribe to our email newsletter, if you purchase a BookReport Guide you will receive our standard purchase emails with download links and your reciept of payment, and in the unlikely event, you will hear from us if there are any difficulties regarding a purchase. We occasionally run contests and other incentive programs for people to earn coupons towards discounted or free BookReport Guides. We only gather emails in these cases so as to send you any necessary information or coupons accordingly.
We Don't Handle Your Financial Information We are testing multiple options and for now, your purchase will be through Paypal. We do not see or handle your finanical information. Paypal forwards your name, email address, and your purchase title. We keep this information to be able to provide you with any and all customer support you need and want as well as to be able to confirm which Guide or Guides you have bought.
We offer a 30-day Money-back Guarantee. If you find you have purchased the wrong Guide or that a BookReport Guide is not satisfactory for some reason, we will be happy to refund you the full price. Simply email us and we will take care of crediting your account by our next business day.
The other area we should discuss is our tracking policies of visitors to this website. We do track how our visitors use our website so we can continually improve the site. This tracking is not personally identifiable. The software we use will tell us the browser you are using, the pages you visit, and so on. We never connect this information to any specific person. We seek information such as "25% of our users use Firefox as a browser". This helps us improve our website for optimization efforts so you have the easiest and clearest experience possible with our website, the purchasing steps, and our products.
The purchase of a BookReport Guide entitles you to our best efforts at complete customer satisfaction and the use of the Guide between yourself and any/all children in your care. You do NOT have permission to copy or distribute your electronic or physical print-out of any Guide to others for sale, education, or other purpose. Like a book, you may lend a friend your copy of a Guide but you may not photocopy the Guide to give to others. If you have a specific situation that you would like to ask about, please feel free to email us for clarification.